Privacy Policy

Privacy Policy

Effective Date: August 30, 2025
Business Name: Dyneem
Website: https://dyneem.store
Contact Email: support@dyneem.store
Mailing Address: Carrer Mestre Falla 13, 1.1, Olot, GI, 17800, ES

Privacy Highlights (Quick Summary)

At Dyneem, your privacy is important to us. Here’s what you need to know in simple terms:

  • We only collect information necessary to process your orders and improve your experience.

  • You can shop without creating an account. Accounts are optional.

  • Payments are securely processed through Shopify’s trusted system (e.g., debit/credit cards, Apple Pay, Google Pay, etc., depending on availability).

  • We may use tools like email or SMS marketing (e.g., Klaviyo) to remind you about carts, purchases, or promotions.

  • We advertise on platforms like Facebook, Instagram, and TikTok, which may use cookies to show you relevant ads.

  • We do not sell your personal data to third parties.

  • You can contact us anytime at support@dyneem.store for privacy questions or to exercise your data rights.

For full details, please read the complete Privacy Policy below.

Full Privacy Policy

1. Introduction

Dyneem (“we,” “us,” “our”) operates the website dyneem.store (the “Site”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our Site.

By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information when you interact with our Site:

a. Information you provide directly:

  • Name, billing/shipping address, email address, and phone number.

  • Payment information (processed securely through Shopify; we do not store your full credit card details).

  • Optional account information if you choose to register with us.

b. Information collected automatically:

  • Device details (browser type, operating system, IP address).

  • Browsing activity on our Site (via cookies and similar technologies).

c. Information from marketing tools:

  • Email and SMS preferences if you opt in.

  • Analytics from advertising platforms (Facebook, Instagram, TikTok, etc.).

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders, including delivery and tracking.

  • Communicate with you about purchases, shipping, or customer service.

  • Send marketing messages (only if you’ve opted in).

  • Improve our website, products, and advertising effectiveness.

  • Comply with legal obligations.

4. Sharing Your Information

We share your information only as necessary:

  • Shopify (our e-commerce platform and payment processor).

  • Shipping and logistics partners to deliver your order.

  • Marketing service providers (e.g., Klaviyo for email/SMS campaigns, advertising platforms for targeted ads).

We do not sell your personal data.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Keep your cart active.

  • Understand how visitors use our Site.

  • Provide relevant advertising through third-party platforms (e.g., Facebook Pixel, TikTok Pixel).

You may adjust your browser settings to block or delete cookies, but this may affect Site functionality.

6. Your Rights

Depending on your location (e.g., EU/UK under GDPR, California under CCPA), you may have the right to:

  • Access and request a copy of your personal data.

  • Request correction or deletion of your personal data.

  • Withdraw consent for marketing communications.

  • Object to certain processing activities.

To exercise these rights, contact us at support@dyneem.store.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions.

  • Comply with legal obligations.

  • Improve customer experience.

You may request deletion of your data at any time.

8. International Data Transfers

As we serve international customers, your information may be transferred outside your country of residence. Shopify and our service providers maintain safeguards to protect your data.

9. Security

We use Shopify’s secure infrastructure and industry-standard measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not directed toward individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, you can contact us at: